Kynd Society offers a super easy no hassle FREE returns policy
If you're not 100% happy with any of the products you’ve received, we have an incredibly easy and accommodating process back by our 100% satisfaction guarantee!
Items purchased from Kynd Society can be returned for a full refund or store credit within 30 days of delivery. Alternatively you can exchange your item within 30 days too. Yep, that's right you'll have a full month to send back your item from delivery, so you can make sure it's everything you hoped for.
1. Contact Customer Kyndness team via our email firstname.lastname@example.org
2. We'll provide you with a paid return slip to print off or if you don't have access to a printer we'll send out your new items with a return slip in the package.
3. Simply drop your order in it's original packaging with swing tags attached to your nearest Australia Post Office with the attached Return label firmly affixed and visible onto the packaging.
If your requested exchange item is out of stock you will issued with a full refund for the item. If the item is a sale item you will be issued a store credit.
Please inspect your item upon delivery, we can only accept items which have not been washed, worn or removed from their original packaging. Your item cannot be replaced due to industry standards on Health and Hygiene, and wear and tear.
In the event that you receive a faulty or incorrect item, please contact us immediately. Please do not return any such item before getting in touch with our Customer Kyndness team via our email email@example.com or via our contact page.