Free Returns

Kynd Society offers a super easy no hassle FREE returns policy

If you're not 100% happy with any of the products you’ve received, we have an incredibly easy and accommodating process back by our 100% satisfaction guarantee!  

Easy Returns

Items purchased from Kynd Society can be returned for a full refund or store credit within 30 days of delivery. Alternatively you can exchange your item within 30 days too. Yep, that's right you'll have a full month to send back your item from delivery, so you can make sure it's everything you hoped for.

How?

1. Contact Customer Kyndness team via our email hello@kyndsociety.com

2. We'll provide you with a paid return slip to print off or if you don't have access to a printer we'll send out your new items with a return slip in the package.

3. Simply drop your order in it's original packaging with swing tags attached to your nearest Australia Post Office with the attached Return label firmly affixed and visible onto the packaging.

4. Once we have received you item in it's original packaging we'll inspect and refund your amount paid (You will receive a notification from us once this has been cleared) Please allow 3 business days for this to reflect on your payment method.

Important stuff 

If your requested exchange item is out of stock you will issued with a full refund for the item. If the item is a sale item you will be issued a store credit.

Please inspect your item upon delivery, we can only accept items which have not been washed, worn or removed from their original packaging. Your item cannot be replaced due to industry standards on Health and Hygiene, and wear and tear.

In the event that you receive a faulty or incorrect item, please contact us immediately. Please do not return any such item before getting in touch with our Customer Kyndness team via our email hello@kyndsociety.com or via our contact page.